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Please allow me a few minutes
to introduce myself.
My name is Clifford Hanks (Jnr.) and I am ‘The
Guest House Guy’. I have an extensive background in the industry,
having trained at the International Hotel School, where after I occupied
various positions in hotels in South Africa, Botswana and England. The
past two years were spent managing an 11 room Guest House in Knysna,
before moving to PE and buying our own guesthouse, which my wife looks
after.
Being a practical, hands on person, my aim is to
become your specialist Guest House maintenance man. Whilst there are many
maintenance companies out there, there are very few, if any, that
understand the demands and constraints of maintenance work in the B&B
environment.
You may ask the question “Why should I use the Guest
House Guy and not just the local maintenance man” and the answer is
really quite simple:
Being a Guest House owner myself, I fully understand
and appreciate -
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The difficulty in coordinating various trades on
site, running off to buy paint etc, all while you have to serve
breakfast, check guests in etc, so I take that pressure off you
totally, allowing you to run your business effectively.
-
The urgency related to breakdowns, be it
electrical, plumbing or electronic and the critical need to attend to
emergency repairs on the day – if I can’t get there personally, I will
ensure that I get a specialist to site to solve the immediate problem
-
The need to consider your guests when carrying out
work and to ensure that renovation or maintenance work only starts
after 08:30am
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renovation or maintenance work ceases before
04:30pm
-
all work areas are tidied, cleaned-up and hosed
down at the end of the day
-
rubble is stored out of site (where possible) and
cleared regularly
-
tools, wheelbarrows and supplies aren’t left lying
around
Looking forward to being of assistance to you.
Clifford
So, if you have a problem, all you have to do is
remember
The Guest House Guy is on call to attend to
maintenance issues, emergency repairs and renovations
of rooms &
bathrooms. |
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